Thanks for your post. You can collect your lift passes from the kiosks which are located downstairs gondola station in Soldeu. The gondola station is located in between the Villager Pub and Sport Village Hotel. (You can see the gondola station on the map here: www.soldeu.com/map-soldeu).
To exchange your vouchers, go into the gondola building, walk straight ahead down the ramp, and as you get to the bottom of the ramp turn right and you will see the kiosks (labelled Caixa 1-5). Simply hand over your Andorra Resorts lift pass voucher at the kiosk and the member of staff will issue your passes.
Hope this helps but please let me know if you have any questions.
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