Sorry for the delay, we missed this post. Yes you can collect the passes from any of the Grandvalira ticket windows. You don't need a photo for the passes.
Steve
Ski Pass Collection
Daniel Grimes
Hi - I’ve pre-booked ski passes - can these be collected from any ticket office? And for a 9ish pass, do need a photo (and would I need to bring a photo or does the ticket office take it)