Firefly Car rental

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    • When we booked through Holiday Autos after all the boxes were filled in it said there was "nothing to pay at desk", meaning when we picked the car up from Girona Airport we could just drive away.
      I booked the standard insurance knowing that any accidents that were my fault I would be liable, when we arrived at the desk I was told I needed to provide a credit card for the excess which was 700 Euro(my card only had £450 credit), and was told therefore I HAD to take out the Gold insurance.
      I was also charged 8 Euro a day for taking the car out of Spain, all in the extra charges were more than the original hire charge.
      None of this was explained at the booking with Holiday Autos and at present none of the above have replied to my emails.